ITSM Compliance Assessment


We do more than one facet. IT Service Management Assessment represent a strategic first step in achieving ITSM best practice implementation. Although assessment reports provide organizations with valuable information, sometimes inexperienced service providers deliver little more than process maturity scores, strengths and weaknesses within their reports. Thus, it pays to have an experience ITSM compliance assessment from a service provider with deep, practical experience. An effective ITSM compliance assessment should answer the most critical questions for when looking at the ITSM/IT Compliance puzzle which is:

  • What strategic actions and decisions can be implemented that will lead to the initiation of optimization of IT Service Management and streamlined compliance?
  • What is the most cost-effective approach?
  • What actions can we take to accelerate our ITSM program?

Nexio’s assessment solution is designed to deliver objective and fact-based evidence to position your IT organization’s current practices within the framework of ITSM/IT compliance by identifying the steps, efforts and action plan required to attain repeatable, sustained and economical IT service excellence and aligned IT compliance.


Through our proven service methodology, Nexio's assessment precisely identifies the process changes required to fully comply with the desired standards. To achieve this objective, each assessment compares the current practices to Industry Best Practices and proposes recommendations for a smooth transition to the targeted requirements for the IT Department. Our comprehensive IT assessment also identifies the risks associated to these requirements delivering actionable intelligence for your organization.